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Unified Government Request Management System

Municipal Government Software for US Cities, Towns, and Villages

GovGrids is a unified request management platform for US local governments, built to bring public records requests, resident issue reporting, permitting, billing, and workforce operations into a single system of record. Every plan includes all 15 solutions, so city managers, clerks, and finance directors can standardize on one platform instead of stitching together separate tools.

From public record requests and police case management to resident issue reporting, special service billing, and timekeeping, our secure cloud-based system centralizes operations across every department into one streamlined solution, with population-tiered pricing and no long-term contracts.

See How It Works
Built for Your Departments

One platform, every city department

Pick a department to see the solutions it would use on day one.

The GovGrids Difference

Why city managers, clerks, and finance directors choose GovGrids

One platform built specifically for US local government operations, covering resident-facing requests and the internal review, approval, and reporting that staff handle every day.

From request to resolution

  1. Submit
  2. Route
  3. Track
  4. Resolve

See GovGrids for your municipality

See how GovGrids brings resident requests, records, and internal operations into one system your departments share.

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  1. Complete audit coverage

    Flagship

    Every action is recorded in three ways: an application-wide trail of each member's activity, an independent audit within each solution, and a dedicated payment and transaction audit across the platform, giving your city a defensible record end to end.

  2. Document redaction

    Flagship

    Permanently redact sensitive information from documents before they are released, so protected details never leave city hall. Purpose-built for handling public-records requests with confidence.

  3. Status residents can track

    Give residents and staff a clear view of where a request stands, from submission through resolution, without a phone call to city hall.

  4. All solutions and upcoming ones in one plan

    Every plan includes the full catalogue plus whatever we ship next, with unlimited users and no per-seat charge, on one population-tiered price.

  5. One platform for every request

    Manage resident submissions, service requests, and internal department tasks from a single dashboard, instead of a patchwork of spreadsheets, email threads, and single-purpose tools.

  6. Built around your city's workflows

    Adapt workflows, forms, and permissions to match how your city already works, including custom development for what your departments specifically need, without a separate contract for every change.

  7. Role-based access

    Give every employee exactly the access their role requires, so each department is accountable for what it touches, and nothing more.

  8. Single sign-on with Active Directory and Duo

    Staff sign in with the same Active Directory credentials and Duo multi-factor they already use, instead of one more password to issue, reset, and track.

Transparent Pricing

Estimate Your Monthly Cost

Every GovGrids plan includes every current and upcoming solution, plus unlimited users, with population-tiered pricing that starts at $1,500 per month for the all-inclusive Village tier. Select your population below to see your estimated monthly cost. No per-seat charges, no hidden fees, no long-term contracts, no surprises.

Municipality Population

5,000
residents
1K10K50K100K500K2M+
VillageTownCityMetroMega
Village
Up to 10K residents

Cost Summary

Monthly Cost
$1,500
per month
Population Tier Village
Annual Cost $18,000

Pricing Tiers Reference

Village
Up to 10K residents
$1,500/mo
Popular
Town
10K - 50K residents
$2,500/mo
City
50K - 100K residents
$3,500/mo
Metro City
Custom pricing for metro municipalities
Custom pricing
Mega City
Custom pricing for mega municipalities
Custom pricing
9:41
GovGrids
Mobile Command
JD
Pending
12
Inspections
5
Today's Activity
Permit Approved
Building Dept • 2m ago
Records Request
Legal • 15m ago
Utility Alert
Public Works • 1h ago
Coming Soon to Mobile

Take GovGrids into the field

GovGrids is coming to iOS and Android, so staff can handle field inspections, incident response, and approvals from a phone or tablet. Offline support keeps them working without a signal and syncs once a connection returns.

iOS & Android

Native apps for both platforms

Offline Mode

Work without internet, sync when connected

Push Notifications

Instant alerts for urgent approvals

See it in a demo Native apps launching soon on iOS and Android

Request a demo for your municipality

Schedule a walkthrough tailored to the size of your municipality and the departments you want to bring online.

View Pricing

US-based  ·  Every current and upcoming solution included  ·  No long-term contract

Common Questions

Frequently Asked Questions

Answers to common questions about GovGrids, pricing, and getting started.

Still have questions?

Chat with Our Team

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Your Grid

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